Privacy & Data Handling
Privacy Policy
Effective 10 August 2026. Please review the terms below carefully.This Privacy Policy explains how Vodafone Business Centre Sydney East collects, uses and protects your personal information when you use this website and our services.
01Introduction
Vodafone Business Centre Sydney East ("we", "us", "our") is an authorised independent business partner operating in Sydney, New South Wales, Australia. This Privacy Policy explains how we collect, use, disclose and protect personal information when you visit this website, submit an enquiry, or engage us for business mobility services. By using this website, you consent to the practices described in this policy.
02Information We Collect
We collect personal information that you voluntarily provide, including your name, company name, mobile number, email address, employee count, service interest and any message details submitted through our enquiry forms. We may also collect technical information such as browser type, IP address and pages visited when you browse this site. When you purchase accessories through our online shop, we collect order, billing and delivery information necessary to fulfil your transaction.
03How We Use Your Information
We use your personal information to respond to enquiries, prepare tailored business proposals, deliver fleet and device management services, process accessory orders, provide ongoing account support, and communicate relevant updates about services you have expressed interest in. We may also use aggregated, de-identified information for analytics and service improvement. We do not use your information for unrelated commercial purposes.
04Disclosure of Information
We may disclose your information to trusted third parties who help us deliver services, including telecommunications carriers, device manufacturers, payment processors (such as Stripe), logistics providers and IT service partners. These parties are bound by confidentiality obligations and may only use your information to perform their functions. We may also disclose information where required by law or to protect our legal rights.
05Use of Cookies
This website may use cookies and similar technologies to improve site functionality, analyse traffic and enhance your browsing experience. You can control or disable cookies through your browser settings. Disabling cookies may affect some features of this website.
06Data Security
We take reasonable technical and organisational measures to protect your personal information from unauthorised access, loss, misuse or disclosure. However, no method of transmission or electronic storage is completely secure, and we cannot guarantee absolute security. Payment transactions are processed through Stripe, which provides secure encrypted handling of card data. We do not store full card details on our servers.
07Data Retention
We retain personal information only for as long as necessary to fulfil the purposes for which it was collected, comply with legal obligations, resolve disputes and enforce our agreements. When information is no longer required, we securely delete or de-identify it in accordance with applicable law.
08Your Rights and Access
Under the Privacy Act 1988 (Cth) and the Australian Privacy Principles, you have the right to access the personal information we hold about you, request correction of inaccurate information, and request that we cease using your information for direct marketing. To exercise these rights, contact us using the details below. We will respond to verified requests within a reasonable timeframe.
09Third-Party Links
This website may contain links to external websites that are not operated by us. We are not responsible for the privacy practices or content of these third-party sites and encourage you to review their privacy policies before providing any personal information.
10Children's Privacy
This website and our services are intended for businesses and individuals aged 18 years and over. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, contact us and we will take steps to delete it.
11Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology or legal requirements. Updated versions will be posted on this page with a revised effective date. We encourage you to review this page periodically.
12Contact Us
If you have any questions or concerns about this Privacy Policy or the handling of your personal information, contact Vodafone Business Centre Sydney East, Sydney, NSW, Australia, or through the contact details provided on this website. We are committed to resolving any privacy enquiries promptly.
For questions about this policy, please contact Vodafone Business Centre Sydney East through our Contact page.